Help & FAQ
We have gathered the most common questions below.
If you still need help, use the form here to contact us or email us at directly at [email protected].
Frequently Asked Questions
What is this?
On this website, you can book time for hands-on practice and training in your favorite esports games: Counterstrike 2, Overwatch 2, and Valorant. You spend time with high ranking players (casual or professional) to get better at your game.
What equipment do I need?
- A computer capable of running the game you want to play.
- The game itself must be installed on your computer.
- A stable internet connection.
- Headset is recommended for best audio experience.
Who are your players?
We maintain a pool of dozens of players per game.
What are tokens?
To book training time, you first need to buy tokens.
1 EUR = 100 Tokens.
Tokens are valid for 12 months from date of purchase.
You can buy as little as 500 Tokens at a time and up to 100,000 Tokens. However, you cannot have more than 200,000 Tokens on your account at any time.
Tokens cannot be transferred to any other person or account, nor can they be redeemed for anything other than training time.
How does it work?
- Select game you want to play.
- Pick rank of player you want to practice with.
- Book your time. We recommend minimum of two hours and maximum of six hours.
- An email will follow with instructions how to join a game with your ranked player of choice.
Can I book the same player again?
You can leave a note in your order which player you want to book.
If the player is not available at your booked time, we’ll offer you a no-questions-asked refund of your Tokens.
Who is this for?
Most of our customers are casual gamers.
Many aspire to become professional esports players.
Some just want to get better at their favorite esports game.
Can I join as a trainer?
Of course! Check out our Join page.
